Terms of Service

1. Agreement to these Terms

These Terms of Service (“Terms”) govern access to and use of steepley.com and Steepley’s website design, hosting, maintenance, email-based update, and related services (collectively, the “Services”). “Steepley,” “we,” “us,” and “our” refer to the provider of the Services.

By requesting, purchasing, accessing, or using the Services, you agree to these Terms. If you use the Services for a church or other organization, you represent that you have authority to bind that organization, and “you” includes that organization.

2. The Services

Steepley builds and manages websites for churches. Features may include website migration, hosting, forms, content updates requested by email, domain and deployment assistance, and other services described in an order, proposal, or written confirmation (“Order”).

An Order may include additional scope, pricing, timing, or service terms. If an Order conflicts with these Terms, the Order controls for that conflict. Third-party services, domain registration, custom development, or work outside the stated scope may require separate terms or fees.

3. Authorized contacts and account security

You are responsible for identifying authorized contacts, providing accurate contact information, and keeping email accounts, authentication methods, and credentials secure. Steepley may rely on requests that reasonably appear to come from an authorized contact and may require confirmation before making a sensitive or unusual change.

Tell us promptly at hello@steepley.com if an authorized contact changes or you suspect unauthorized access.

4. Your content and responsibilities

“Customer Content” means text, images, video, audio, documents, links, data, and other material you provide or ask us to publish. You retain ownership of your Customer Content. You grant Steepley a non-exclusive, worldwide, royalty-free license to host, copy, modify, format, transmit, display, and otherwise use Customer Content as needed to provide, secure, support, and improve the Services.

You represent and agree that:

• you have all rights and permissions needed for Customer Content and for our use of it under these Terms;
• Customer Content and your instructions will not violate law, privacy, publicity, intellectual-property, contractual, or other rights;
• you will review material information, dates, addresses, donation links, and other website content for accuracy; and
• you will not send sensitive personal information unless it is necessary, authorized, and agreed with Steepley in advance.

5. AI-assisted operations

Steepley may use AI-assisted tools to interpret requests, organize content, and prepare website changes. AI-generated or AI-assisted output can contain errors. We use review and operational controls where appropriate, but you remain responsible for reviewing material facts and promptly reporting errors.

6. Acceptable use

You may not use the Services to:

• break the law or encourage unlawful, fraudulent, or harmful conduct;
• infringe or misappropriate another person’s rights;
• distribute malware, spam, deceptive content, or material that interferes with the Services or another system;
• probe, scan, bypass, or defeat security, authentication, rate limits, or access controls;
• upload highly sensitive data such as payment-card details, government identifiers, health records, or children’s private information without a separate written agreement; or
• resell or provide the Services to a third party without our permission.

We may remove content or suspend activity that we reasonably believe violates these Terms or creates risk for Steepley, a customer, or another person.

7. Fees, billing, and cancellation

You agree to pay the fees and taxes stated in your Order or displayed when you subscribe. Unless an Order says otherwise, subscriptions renew for successive billing periods until canceled. We may change pricing for a future billing period by providing reasonable advance notice.

You may cancel by emailing hello@steepley.com. Unless an Order or applicable law says otherwise, cancellation takes effect at the end of the current paid billing period, and amounts already paid are not refundable. If payment is overdue, we may suspend or end the Services after reasonable notice.

8. Third-party services

The Services may use or link to third-party products such as domain registrars, hosting platforms, email providers, donation platforms, media services, source control, AI tools, authentication services, and payment processors. Third-party services are governed by their own terms and policies. Steepley is not responsible for a third party’s services, availability, security, or changes.

9. Steepley property

Steepley and its licensors retain all rights in the Services, software, templates, designs, workflows, documentation, branding, and other materials we provide, excluding Customer Content. Except for the limited right to use the Services under these Terms, no rights are transferred to you.

If you provide suggestions or feedback, you grant us permission to use them without restriction or compensation.

10. Confidentiality

Each party may receive non-public information that should reasonably be understood as confidential. The receiving party will use that information only to perform or receive the Services and will protect it with reasonable care. This obligation does not apply to information that is public through no fault of the receiving party, already lawfully known, independently developed, or lawfully obtained from another source. Disclosure is permitted when required by law after reasonable notice where allowed.

11. Availability and changes

We work to keep the Services reliable, but websites and third-party systems may occasionally be unavailable because of maintenance, incidents, internet conditions, or events outside our control. We may change or discontinue features, provided we do not materially reduce paid Services during a current billing period without a reasonable substitute or remedy.

12. Suspension and termination

Either party may terminate as stated in an Order or these Terms. We may suspend or terminate the Services if you materially breach these Terms, fail to pay, create a security or legal risk, or use the Services in a way that could harm Steepley or others. When practical, we will provide notice and an opportunity to correct the issue.

After termination, your right to use the Services ends. Upon request, we will make a reasonable effort to provide an export of Customer Content in a format we support, subject to payment of outstanding amounts and technical limits. Provisions that by their nature should survive termination will survive.

13. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” STEEPLEY DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE, OR THAT EVERY REQUEST OR OUTPUT WILL BE ACCURATE.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STEEPLEY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STEEPLEY’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID STEEPLEY FOR THE SERVICES DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY WHERE LIABILITY CANNOT LAWFULLY BE LIMITED.

15. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless Steepley and its personnel from third-party claims, damages, losses, and reasonable expenses arising from Customer Content, your instructions, your use of the Services in violation of these Terms, or your violation of another person’s rights.

16. Governing law and disputes

These Terms are governed by the laws applicable where Steepley has its principal place of business, without regard to conflict-of-law rules. Before filing a formal claim, each party agrees to give the other written notice and make a good-faith effort to resolve the dispute informally. Any proceeding must be brought in a court with jurisdiction over Steepley’s principal place of business, unless applicable law requires otherwise.

17. General terms

You may not assign these Terms without our written consent. We may assign them in connection with a merger, reorganization, sale, or transfer of the Services. Neither party is liable for delay caused by events beyond its reasonable control. If a provision is unenforceable, it will be modified only as much as necessary, and the remaining provisions will stay in effect. A failure to enforce a provision is not a waiver. These Terms and any applicable Order are the entire agreement about the Services and supersede prior discussions on that subject.

18. Changes and contact

We may update these Terms from time to time. We will post the revised Terms here and change the “Last updated” date. Material changes will apply prospectively, and we may provide additional notice where appropriate. Continued use after the effective date means you accept the updated Terms.

Questions and legal notices may be sent to hello@steepley.com.